Terms & Conditions
Legal guidelines for using Baoboza, our trading platform for businesses across Africa and China.
1 Introduction
These Terms and Conditions govern your use of our website and services. By accessing or using our website, you agree to comply with and be bound by these terms. If you do not agree with any part of these terms, please do not use our website.
2 Use of Our Website
You agree to use our website in accordance with all applicable laws and regulations. You may not use the site for any unlawful or prohibited purpose. Any unauthorized use of our website may give rise to a claim for damages and/or be a criminal offense.
3 User Accounts
To access certain features of the website, you may be required to create an account. You are responsible for maintaining the confidentiality of your account details and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.
- Business Verification: Users must be registered businesses with valid documentation
- One Business = One Account: Multiple users allowed under same business
- Account Suspension: For fraudulent activity or policy violations
4 Product Information & Pricing
We make every effort to display accurate product information. However, we do not guarantee that product descriptions, pricing, or availability are always accurate, complete, or current. Prices are subject to change without notice.
Note: All prices are in USD unless otherwise specified. Platform fee is 3% of transaction value (capped at $5,000).
5 Payment Terms
By purchasing products or services on our website, you agree to provide accurate payment information. We accept various payment methods, including credit cards and other online payment systems. All payments are processed securely through our encrypted payment gateway.
6 Shipping & Delivery
We strive to ship products as quickly as possible. Shipping times may vary depending on your location and the shipping method selected. We are not responsible for any delays caused by third-party shipping services or customs clearance.
- Standard Shipping: 3-7 business days
- Express Shipping: 1-2 business days
- International Shipping: Customs clearance may apply
7 Returns & Refunds
If you are not satisfied with your purchase, you may be eligible for a return or refund according to our refund policy. Please refer to our Refund Policy for more details.
- Non-Delivery: Full refund if not received within 60 days
- Wrong Product: Refund if item differs from description
- Quality Issues: Refund if products fail to meet specifications
8 Limitation of Liability
Our liability for any product or service purchased through our website is limited to the purchase price of the product. We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or services.
Baoboza is not liable for:
- Product quality issues
- Shipping delays or damages
- Customs clearance problems
- Payment disputes between parties
9 Termination of Services
We reserve the right to suspend or terminate your access to our website or services at any time without notice for violations of these terms and conditions, fraudulent activity, or any other reason we deem appropriate.
10 Changes to These Terms
We reserve the right to modify or update these Terms and Conditions at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review these terms periodically to stay informed about our policies.
11 Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us. Our support team is available 24/7 to assist you with any legal or policy-related questions.
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