HomeHelp Centre

Help Centre

Find answers about ordering, payments, shipping and selling on Baoboza.

Placing orders, MOQs and quotes

3 answers

How you pay and when suppliers are paid

2 answers

Freight options and delivery times

1 answer

Applying to sell, and what it costs

2 answers

Payments questions

Which payment methods can I use?

Credit and debit cards (Visa, Mastercard, Verve) plus local African gateways including Paystack and Flutterwave, depending on your country.

When is my payment released to the supplier?

Baoboza holds your payment until the supplier confirms shipment. If an order is cancelled before shipping, you are refunded in full.

Our support team replies within one business day.